Process automation as a decision to improve performance

Diego Colapietro

Practice Manager

In this article:

Our relationship with machines is growing stronger every day. Today, business leaders need more time to think and make decisions, as machines can perform the automatic work of enterprise processes.

Imagine how much time it would be wasted by doing data analysis or  software testing manually. Now, imagine that these processes become automated so that you can predict errors in no time as you analyze improvements.

Process automation plays an important role that brings many benefits to businesses, such as cost reduction, standardized, and aligned operations, performance control and greater operational agility. According to an analysis  performed by Morgan Stanley, and that considered 94 occupations, it is estimated that 45% of the U.S. workforce works in positions that could have at least a 70% chance of being automated.

When is the right time for implementing automatization?

It is always a good moment to begin to automate processes, as it allows to identify errors and to correct them at an early stage. Nevertheless, there are some critical aspects that indicate the need for automatization in your company:

Communication failures: If there are many sectors in your company that need to communicate to perform tasks, responses can often be slow and even lost. These communication failures show the need to automate processes to accelerate performance.

Difficulty identifying problems: In case of a drop in productivity or if your business can no longer grow at the same rate, process automation allows you to identify exactly where the problem is and save time on other tasks while performing business analytics.

Non-standardized processes: When the tasks to be executed are very similar, the lack of standardization can cause errors, waste time, and require rework, so it is vital to define rules to follow and automate all processes.

What are the benefits of implementing process automation

Processing and execution time reduction.

The biggest difference in cost savings through automation is the reduction of hours employees spend on repetitive tasks, where the time earned can be spent on further professional development. A recent Gartner study found that automation has the potential to save over 25,000 hours of avoidable rework in finance departments.  

NOT spending time on repetitive tasks

You may prefer to devote time to business development or business proposals and improve relationships with those customers who are interesting to your business. Regardless of the activity you consider most significant, process automation will help you spend more time on what you consider important, whether it’s low-, medium-, or high-complexity tasks.

Professional training of people

Thanks to automation, now there is more time available to train your employees and get them engaged in more mental and less manual tasks, which really help the company -and them- grow.

Reduction of possible “human errors”

Many say that practice makes perfect, but it is normal to make mistakes when performing a task several times. Therefore, with automation, possible process failures can be predicted, and adjustments made so that the system can perform tasks smoothly and in much less time. By ensuring consistency, simplifying management, and providing unmatched speed for remediation, the benefits for your business are enormous.

Different automation methods and languages

There are several ways to build automation, it can be by existing programs in the market to save time or build a new and completely customized programming for the needs of your company. These are the main ones:

Shell Script

A script is just a command language, so it’s a good choice for program integration and designating automated functions in the computer. Therefore, it is an interface for communication between the user and the operating system.


Programs such as RPA, Web Services (NiFi), Automation Anywhere, UiPath, Selenium, and Grafana are ready-to-use programs that allow you to perform simpler tasks, such as storing and crossing data, and automating bots.


Languages such as Java and Pynton are usually better known and also more friendly to programmers. These are languages used in the creation and execution of programs that can help automate functions.

Is automation a solution for your business?

As you can see, process automation is essential for the constant improvement of your business, since it facilitates identifying errors, actively correcting them while measuring the results. An organization with optimized processes can deliver products and services to customers and stakeholders with greater added value, in addition to optimizing the work time of employees in tasks that really make them and the company grow.

If you are interested in applying process automation to your business, please contact us.

Diego Colapietro

Practice Manager

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