Transforming the world’s busiest single-use runway airport
Gatwick Airport is the UK’s second largest airport and is owned by a group of international investment funds, of which Global Infrastructure Partners is the majority shareholder. Today, Gatwick employs around 2,500 people and supports over 23,000 individuals through the different airlines, handlers and retail partners. The airport has over 34.2 million passengers travelling through its two terminals annually, travelling to around 200 destinations in 90 countries, and is the world’s busiest single-use runway with up to 53 aircraft movements per hour during peak season.
As part of Gatwick’s wider strategic objectives to help their airlines grow and to provide an exceptional passenger experience, they required an agile service provider that could help them on their transformation journey whilst managing cost and delivering innovation using current and future technology platforms, including Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS) and other cloud-based offerings.
Insights
In this case study you will learn about:
- Gatwicks’ IT challenges to solve business needs
- The need for a collaborative partner – for the business and Gatwicks’ wider ecosystem
- Connectis’ record-time transformation at the Service Desk
- The consolidation of various business applications
- Overall benefits
- Why Connectis
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